A Day in the Life: Amy Shakespeare, Innovation Manager

Welcome to our blog series, ‘A Day in the Life…’ which features a member of the CMP team and what they get up to on a typical day at work. 

Next up is Amy Shakespeare, Innovation Manager. Read on for more about how Amy spends her time at Cornwall Museums Partnership.

Two women (Amy left; Ellie right) in bright pink waterproofs take a selfie; behind them is a sunny coastal landscape in Cornwall.

 

I joined the CMP team in early 2018 as the Marketing and Impact Officer. Since then, I’ve been the Project Manager for our Heritage Awards, then the wAVE Project, and now I’m the Innovation Manager. It’s very difficult to write about a ‘typical day’ in my role, not only because the past year has been anything but typical, but also because I don’t think any role in the museums and heritage sector has a typical day! However, here I go…

In my role as Innovation Manager, I act as the head of the Research and Development for the charity. This involves collaborating with tech businesses, universities and museums on projects that look for innovative ways to improve all aspects of museum practice – from interpretation to evaluation. This mainly centres around CMP’s aim to maximise the use of technology in museums, and to lead from the edge with projects that create positive social change.

A young blonde woman (Amy) stands in a room and looks around whilst wearing a black VR headset.

 

My typical day will involve a lot of meetings and conversations with potential collaborators, current project partners, and other members of the CMP team. I might be on a visit to a museum (pre-lockdown), running a webinar, or a focus group. I am project managing the wAVE Project, a project in partnership with the Cornwall and Isles of Scilly Local Enterprise Partnership and Falmouth University, funded by the Coastal Communities Fund. wAVE is an £800,000 investment in immersive technology in Cornwall – creating five immersive experiences in Cornwall and the Isles of Scilly. We’re in the final stretch of the project now, so I am largely managing budgets, reporting, and supporting the museums to get ready for their launches and the legacy of the project. I’m also managing a project exploring the use of smart speakers to enable people to more easily access museums’ audio archives, funded by the Museums Association’s Esmee Fairbairn Collections Fund and The Space.

Aside from project management, I spend a lot of time keeping up-to-date with the latest developments in immersive technology and the museum sector, supporting other members of the CMP team to develop innovative solutions to museum challenges, and establishing and maintaining relationships with tech businesses and Higher Education Institutions. From these conversations, I work up project proposals and funding bids with Charlotte, our Collaborative Programmes Manager, to enable these ideas to become reality!

A large group of people stand and crouch around a large sculpture of the letter D (taken at a Bletchley Park research trip).

 

A real highlight of mine this past year has been establishing the Museums Immersive Network. I realised I was being asked to a lot of discussions and roundtables about the use of immersive technology in museums, but there wasn’t somewhere for all of these conversations to happen and be captured in one place. We ran the first conference in June 2020 with 100 attendees, and by the second conference in January 2021 it had grown to over 300 attendees from all over the world. We also launched the podcast ‘Immersively, Museums’ where we discuss some of the commonly asked questions about museums utilizing this technology. I’m looking forward to growing the network, facilitating international collaborations, and improving the sector’s confidence in working with immersive.

Four people on the wAVE project team (two women and two men) all wearing masks and sunglasses, sit on wooden benches on a boat - taken on a research trip to the Isles of Scilly.

 

I’m really excited for the wAVE immersive experiences to launch at Bude, Porthcurno, Isles of Scilly, Looe, and St Agnes – hopefully at some point in Spring this year, after being delayed due to the ongoing pandemic. All of the partners have worked really hard to create some brilliant apps, Virtual Reality and Augmented Reality experiences which will bring some of the museums’ brilliant stories to life.

And now you might see why I struggled to describe a typical day!

 

– Amy Shakespeare, Innovation Manager

Amy works Monday to Friday and can be contacted at amy@cornwallmuseumspartnership.org.uk.

The wAVE Project: a Film on the Development of Immersive Technology Experiences in Cornwall

The wAVE (Augmented and Virtual Experiences) Project has been developed by Cornwall Museums Partnership alongside Cornwall and the Isles of Scilly Local Enterprise Partnership and Falmouth University. It aims to use Cornwall’s distinctive heritage to support digital innovation and economic diversification in five coastal communities by maximising Cornwall’s digital infrastructure, skills, and heritage for the benefit of the local economy. The county’s distinct history coupled with its growing immersive-tech sector has created a unique opportunity to position Cornwall at the forefront of the transformative potential of such technology. wAVE is the internal name of the project, while the project’s public-facing name is Coastal Timetripping.

wAVE has now launched a film, created by Idenna Creative, that gives an insight into the inception, development and future aims of the wAVE project, which you can watch here:

This film brings together interviews from the project’s partners, as well as the museums involved. It has been filmed across five coastal communities and inside St Agnes Museum, one of the museums that hosts an immersive experience, giving viewers a visual introduction to the project. The interviewees include Roger Radcliffe, Chair of St Agnes museum, who said:

“Very quickly we realised that there was a great opportunity to have something that’s a bit more cutting edge and also an opportunity to benefit in other more subtle ways. Improving the collection and the care of the collection… we have come up with benefits like contactless donations points for example.”

Two images demonstrating a before and after: a small room at Bude Castle containing a faulty game is now a bright room with coastal wallpaper and a moveable steering wheel on one wall.

Before and After: the transformation of the immersive experience at Bude Castle

In addition to the immersive experiences, wAVE has also provided training on this technology and its applications to encourage creative thinking around how it can be used in the heritage sector. St Agnes Museum serves as a great example of how the wAVE project has already had an impact on the participating museums, as well as how it can lead to long-term development beyond the initial launch of the five immersive technology experiences. Cornwall is now in a unique position, due to its rich heritage and tourism assets, to showcase what immersive technology can do for the heritage sector and begin to lead the way in this development.

As well as interviews on the project, the film also shows a snippet of the St. Agnes experience. In this Virtual Reality experience visitors can see how the harbour once looked as a bustling centre of the mining industry. The harbour, complete with people and arriving ships, has been thoroughly researched and re-created to look as it would have in 1900. You can find out more about the other immersive experiences on the wAVE webpage here, though due to lockdown measures we have been unable to take any films or pictures of the other experiences. However, we hope to launch the experiences in the coming spring, and look forward to being able to share more visual information then.

A black camera on a tripod is in the foreground, before it is a rocky coast and blue sea somewhere in Cornwall.

Ellie Smith, the Project Support Apprentice at CMP, also talks more on the intended benefits of wAVE for the local communities involved:

“A huge part of the project is about increasing commerce in the communities that the partner museums exist in, so a lot of the marketing effort is actually going towards really highlighting these businesses and creating almost itineraries that people can follow. They can visit the museum but as part of their visit we see it as exploring the community and going to visit these business”

The wAVE project ultimately aims to use the immersive experiences it has developed to benefit the museums and local economy. First, by offering a better potential for year-round tourism and second, by targeting younger millennial and generation Z tourists in England and abroad. Finally, all the immersive experiences have been developed based on the coastal communities in which they are based, whether it is an app that encourages users to travel around the area or an experience that is based on a distinctive site such as Bude canal. This encourages users to treat the experiences as a part of exploring and enjoying the local area, thus benefitting all tourism-based businesses in the area.

An elderly man in a wheelchair looks around while wearing a black VR headset.

To find out more about how the wAVE project is marketing these experiences, you can go to the Coastal Timetripping website or Instagram. There is also a trailer for Coastal Timetripping which you can watch below:

 

– Magali Guastalegnanne, wAVE Digital Marketing Intern 

#RDNetwork: Sustainability in Museums

In January I had the supreme honour of taking over the CMP Twitter account to talk about all things sustainability in the cultural sector. 

Conscious Creatives is one of the UK’s leading sustainability marketing agencies and there are four of us in the team based all over Cornwall. We believe in keeping sustainability simple but really educating organisations of all shapes and sizes to get to know what that word, sustainability, really means.

A selfie by Mark- he is wearing square glasses and a red check shirt, smiling into the camera.

 

As members of the United Nations Global Compact part of our commitment is to advocate for organisations to use the Sustainable Development Goals as a framework for understanding sustainability. In this framework there are 17 goals and only one of us those is related to climate action. With another really important 16 goals, how can we shout from the rooftops that there has to be a bigger conversation in order to set the best strategy. 

A graphic showing 18 different coloured squares in 3 rows. At the top is the United Nations Logo and 'Sustainable Development GOALS'. Each square contains a different icon e.g. a book or bowl of food relating to the goal it represents.

Having just finished up working with CMP on their strategy we were excited to talk to other organisations in the cultural sector to hear what they thought about sustainability. 

 

We asked the following questions:

  1. What are the barriers preventing the cultural sector from leading the way in public engagement of sustainability? 
  2. How can the cultural sector adapt its supply chain to meet the demands of a carbon neutral world?
  3. The UN Global Goals are a blueprint for a better future for all. Goal 10 recognises inequality as a barrier. What opportunities do museums have to support a more equal society?
  4. Sustainability is often thought of as just environmental issues. How can the cultural sector create more noise about the importance of social issues that need addressing too? 

 

On a Friday night in lockdown there was no better place to be than on Twitter and thinking about global challenges and how to tackle them at a local level. We saw some brilliant insights from people on the CMP team and their followers. Here are some of the highlights from each question.

A screenshot of two tweets - one from 'celine elliott' saying 'Q1. I think it's a question of the sector understanding that it's our job to do this - perhaps historically it wasn't political but we know #MuseumsAreNotNeutral & the cultural sector is perfectly placed to connect the dots... (& the people) #RDNetwork'. The second by 'Sophie Meyer' reads 'I think employees feeling empowered to make the changes in a big thing. If management/trustees are openly supportive and transparent about values, it makes employees feel emboldened to act and know it's supported.'

A screenshot of three tweets. 1. Emmie Kell: 'I think there is some excellent practice eg. @McrMuseum and @HornimanMuseum - but still plenty more potential in the sector and too much division between environmental and cultural sectors'. 2. Natalie Chapman: 'A1. I think institutions especially large-scale cultural orgs can too easily be seen as the enemy rather than an ally'. 3. Stephanie Clemens: 'I think overwhelm and focusing on survival. But sustainability IS survival.' A screenshot of a tweet from 'Charlotte Morgan' reading 'A1. I also think there is a disconnect between climate activists and museums; we (museums) can do more to make ourselves visible and available to grassroots work' A screenshot of four tweets. 1. Celine Elliott: 'Q2. No easy (or short) answer to this! However @ace_national @JuliesBicycle and @Happymuseum all have thoughtfully produced resources that can help make a #CarbonNeutral cultural sector a reality #RDNetwork'. 2. Emmie Kell: 'we asked for evidence of companies' alignment with the UN global goals in our recent procurement - we're also reviewing our procurement policy to better support local suppliers'. 3. Cornish Ramblings: 'A2 - transparency? Asking for environmental policies or evidence that they're working in a way which is in keeping with your own values and ethos'. 4. Natalie Chapman: 'Totally agree with this - make sure you're participating with those just as committed to a sustainable future as you are!' A screenshot of four tweets. 1. Celine Elliott: 'Q3. Better access to the cultural sector is a huge opportunity - opening doors to everyone. Orgs like @GalleryPool are breaking the mould with young people & #Culture Card @cornwallmp lead on with @CarefreeV4US is exemplary in this respect (I may be biased)...' 2. Emmie Kell: 'Actively addressing partial and exclusionary versions of history. Encouraging empathy. Building community.' 3. Stephanie Clemens: 'Building community is key here surely. Asking and actually properly listening' 4. Natalie Chapman: 'A3. Museums are perfectly placed to amplify and celebrate diverse voices and perspectives in the sector #RDNetwork'. A screenshot of 6 tweets: 1. Celine Eliott: 'Partnership is key. rly excited to be part of the Happy Museum No Going Back program looking at sustainability...' 2. Emmie Kell: 'diversifying the workforce is fundamental here I think and being more open and connected to the communities they serve'. 3. Natalie Chapman: 'The two issues are not exclusive! For me a great example is the Culture Declares Letters to Earth anthology...' 4. Sophie Meyer: 'Also, eliminate hard to reach audiences. They're not hard to reach, they're hardly reached'. 5. Cornish Ramblings 'oh yes absolutely!'. 6. Sophie Meyer 'understanding that MUSEUMS ARE NOT NEUTRAL. Use your platform to pull up others and take that stand.'

 

I think that it was evident from the conversations that there is still more to do for the cultural sector as a whole, while also some really exciting stuff happening too. Opportunities to figure out who in their supply chain is supporting a more sustainable future for all, getting more transparency and partnerships to create a combined effort. 

In our world it’s often quite a hard job to get people excited about focusing on purpose over profit but the energy from those involved in the takeover gave me great hope that there is a revolution starting to happen in this sector with CMP and others leading the way! 

 

– Mark Roberts, CEO Conscious Creatives

 

A dark photo of chairs at a conference. On the left is the 'Conscious Creatives' logo. On the right it says 'Conscious Creatives is proud to be a member of the UN Global Compact Network.'

We’d like to say a huge thank you to Mark for hosting this wonderful takeover!

Museums at Home: Supporting Foodbanks and Families with Activity Packs in 2020

Over the course of this challenging year, our partner museums have continued supporting their communities remotely; we are particularly proud of their amazing work distributing creative activity packs and learning resources to foodbanks and local families. In this blog, we’d like to celebrate their efforts and highlight the ongoing activities available from the museums for families looking for fun (and educational!) things to do at home during lockdown.

While usual community outreach projects have been put on hold because of Coronavirus restrictions, staff and volunteers at museums across Cornwall have instead sought ways to take their collections beyond the walls of the building and support their local communities to be creative during this challenging time. However, unfortunately not everyone has the materials at home to get creative, or can afford to buy them. To tackle this, last summer CMP Engagement Lead, Celine Elliott, developed a ‘Zero Miles Culture’ project, working alongside local artist Felicity Tattersall to create 300 activity packs with supplies from Truro Arts to distribute to foodbanks in Penzance, St Austell and North Cornwall.

A hand-drawn activity booklet with illustrations of flowers on the cover and a pack of colouring pencils.

“The challenge of reaching those most in need is never simple;” said Celine, “foodbanks across Cornwall have been doing this for many years, so working in partnership to connect communities with creativity was an obvious route throughout the lockdown. Museums collect things, so the artist Felicity Tattersall asked people to draw anything they’d collected, and to draw what they could see from their windows.”

Following on from the success of this initiative, many museums have taken the idea further in brilliant ways!

Penlee House

In November 2020, Penlee House Gallery & Museum teamed up with Penzance Food Bank, run by Churches Together In Penzance Area (CTIPA), to deliver 100 art boxes alongside vital food parcels in the run up to Christmas. The boxes were full of free art materials including paint, colouring pencils, paper and an activity book full of ideas for getting creative at home.

Zoe Burkett, Education and Outreach Officer at Penlee House, said: “Getting creative is great for wellbeing and hopefully these boxes will help our local community during this difficult time.”

An array of crafting items laid out on a table in front of a cardboard box labelled 'The Art Box'. The items include a sketchbook, colouring pencils, paints, paintbrushes, palette and 'Getting Art Outdoors' booklet.

Christine Gendall, Chair of the Management Committee of CTIPA, added: “These will be most welcome as I am sure they will give hours of pleasure to children who have been faced with limited access to social events for many months.”

Penlee House continues to provide an array of home-learning resources in the form of films, online activities and an online exhibition of the public’s artistic responses to the collection called ‘#PenleeInspired’ (to take part, follow Penlee House & Gallery on social media). You can explore their online learning resources such as ‘Arty Afternoon’ activities on their website here.

The museum are also working alongside artist Melanie Young to offer an online ‘Arts and Health’ course to support wellbeing during the third lockdown. All materials will be sent to participants and for those unable to access Zoom, materials with printed instructions can be sent as an alternative. Sessions are expected to begin in mid-February. For further information please contact the Education Officer, Zoe Burkett, on zburkett@penleehouse.org.uk.

Two images side by side. The first shows a table covered in boxes and art supplies waiting to be packed up. The second shows a volunteer at Penlee House sorting the materials by hand.

 

Wheal Martyn

In December 2020, Wheal Martyn Clay Works partnered with the Family Hub in St Austell to create 100 ‘Winter Warmer’ activity packs, which were distributed through the Hub to the families they support, their youth workers and social services. This resource sought to offer something light-hearted for all the family to enjoy together at Christmas, to lift the spirits, get families outside and foster a sense of community togetherness. Activities included elf and reindeer crowns, tree decorations, snowman paper plate crafts, Christmas cards, colouring in and clay candle holders, plus the basics of scissors, glue, tape and colouring pencils. The Café team were also keen to add something special to the Winter Warmer Packs and baked 100 delicious homemade Christmas cakes to be distributed also, all baked with an extra bit of love for this exceptional cause.

Two young children, a girl and a boy, smile up at the camera. They are stood outside in the mud next to two wooden reindeer sculptures.

Gemma Martin, Education Officer at Wheal Martyn explained the aim of the Winter Warmer: “We have included everything in the packs, so the families won’t need to buy or provide anything. They can just enjoy being creative together and making some gorgeous decorations and gifts to share. We are working together with Cornwall Council Children and Family Services to distribute the Winter Warmer Craft Activity Packs to families in the St Austell area.  We hope that the packs will bring some festive cheer and give families an opportunity to have some fun together being creative as Christmas approaches”.

You can still make your own Winter crafts by following instructions on the Wheal Martyn website here. You can also take a look at their other home learning resources such as the ‘Mini-Museum Challenge’ and Cornish clay heritage activities here.

Two children, a girl and a boy, sit at a table and do arts and crafts together.

 

Bodmin Keep

Last year, Bodmin Keep partnered with the Imperial War Museum and Kresen Kernow on a project called Connecting, sharing, learning: sustaining relationships between collections and older communities during the COVID-19 pandemic’.  This explored ways museums could share their Second World War collections digitally while engaging with older people who may face difficulties visiting cultural venues.  Packs including DVDs and an activity booklet exploring themes such as wartime fashion and the Battle of Britain were sent to over forty local care settings and more than sixty were delivered to Wadebridge Food Bank in December to be included in food boxes.

An array of items from Bodmin Keep's wartime learning pack - including a DVD, badges and information booklets.

In October, volunteers printed activity packs that were full of skills that people in Bodmin shared ahead of Fun Palaces weekend including Egyptian hieroglyphs, how to make a museum at home and some Maori phrases. Packs also included paper and pencils and were delivered to Bodmin Food Bank.

A stack of envelopes in front of an old fashioned typewriter. Each envelope has a printed label on the outside with text on it (too small to read).

Likewise, the museum provided some extra creative inspiration during the October half term, distributing over 100 Where’s Wally and regimental themed activity booklets (which you can still view here: BODMIN-KEEP-ACTIVITY-PACK) to family visitors at the museum as part of the national Where’s Wally Spooky Museum Search.

The museum is currently offering a number of home learning activities, including a bi-monthly ‘Keep Kids’ historical learning resource on various Wartime themes, available on their website here.

Another stack of envelopes on a vintage suitcase. Each envelope shows the same Christmassy picture of a bauble on a tree and some text (too small to read) explaining the activities inside.

 

Museum of Cornish Life

From July to December 2020, the Museum of Cornish Life offered three ‘Take and Make’ activity projects, including a Flower Arch, Sketch Pack and Hats project. These initiatives were a direct result of the restrictions that Covid-19 placed upon the museum’s outreach work, combining digital and physical interaction and encouraging people to work independently but together.

The museum had initially intended to run a series Flower Arch workshops as part of celebrations for the re-opening of St Michael’s Church. However, due to Covid 19 the workshops had to be cancelled and the team instead determined to get the community involved remotely. Online tutorials demonstrated how to make the paper flowers, and large activity packs containing the necessary materials were placed in a box at the front of the museum so that people could pick them up at a time convenient to them, make the flowers at home following the tutorial and then pop the finished product back at the museum. 109 Flower Arch packs were given out and 186 flowers were made. This method removed the necessity to interact with others so people felt confident in taking part; the flower arch then formed part of the museum open day and some of the flowers will be part of a memory box to be used in the local community.

A colourful, handmade paper flower arch is nestled in the doorway of St Michaels Church.

The same model was then adopted for the ‘take and make’ Sketch Packs produced as part of the 2020 Fun Palace event. Out of 100 packs created, over 40 were picked up on the day and those left were given out to local young people. The pack contained materials so participants could make their own sketch books and a guide to sketching outside created by Citizen Curator Carolyn Thompson.

The third initiative, a Hats Project, came from two volunteers who were keen to share patterns from the collection and find a way for the community to support the museum. This project was similar in tone to the others – knitting and crochet patterns from the museum collection were made available digitally and in print for collection from the museum drop-box. Participants made hats and then dropped them back to the museum where they were quarantined and bagged up for purchase via donation in the museum shop.

An array of drawings and paintings from sketch packs by the Museum of Cornish Life. The two top pieces are black and white paintings of a graveyard.

The Museum of Cornish Life are currently offering weekly ‘Museum Makes’ craft sessions on Mondays and Collection Tours on Wednesdays, both live-streamed at 11.30am on their Facebook page, which you can catch up on afterwards on the website here.  The museum also has an extraordinary number of crafting tutorials for getting creative at home on their YouTube channel – you can view the full list of activities available on their website here.

The annual animation festival, Animate Helston, will also still be going ahead digitally in the half-term, 15-19th February. All of the making events and screenings will be held online with films curated by Cornwall Film Festival, Falmouth University and Spider Eye plus daily FaceBook Live workshops at 11.30am.

A volunteer holds up an activity pack and points to it with her other hand, smiling at the camera. Before her is a table full of piles of papers and craft supplies to be made into more packs.

 

Further Resources

PK Porthcurno have also produced a number of online learning resources which you can access here. You can also read about the socially-distanced play activities that PK Porthcurno set up last Summer in our recent blog post by Kay Dalton: Play in a Socially Distanced World.

The Royal Cornwall Museum are currently offering a series of free creative writing workshops inspired by their collection and delivered via Facebook by local artist Felicity Tattersall – to take part simply follow their Facebook page Magical Realism in the Museum.

Falmouth Art Gallery are also providing online creative resources available through the Falculture website here.

 

– A huge thank you to all the museums staff and volunteers who have contributed their time to these vital projects, and in particular thank you to Zoe Burkett at Penlee House, Gemma Martin at Wheal Martyn, Jo Keenan at Bodmin Keep and Isobel King at the Museum of Cornish Life for their help in putting together this blog!

A Day In the Life Blog: Stephanie Clemens, Museum Development Officer

Welcome to our blog series, ‘A Day in the Life…’ which features a member of the CMP team and what they get up to on a typical day at work. 

Next up is Stephanie Clemens, Museum Development Officer. Read on for more about how Steph spends her time at Cornwall Museums Partnership.

Having started my role in July last year, one of my favorite parts of my job so far has been getting to know all of the museums in Cornwall. Ordinarily, I’d have been able to go out and visit them, get a feel for each place and have a cuppa and a good chat. Instead, I host fortnightly coffee mornings remotely via Zoom, which have been lovely for connecting with people informally, hearing what’s going well and what people need support with. I’m also invited to Mid Cornwall Museums Group and SE Cornwall Museums Forum. Networks like these are a great way for me to get involved, but also enable a really strong sense of community and peer support between museums and heritage organizations..

My role as Museum Development Officer is to support museums in Cornwall with professional museum advice. Sometimes, I can give this myself, other times it’s a case of signposting to the right resource. This means a large part of my day is spent answering enquiries, usually by email. I receive questions about all kinds of museum practice, ranging from fundraising for specific projects and requests for examples of policy documents to ideas for collaborations and even advice on pest control. I’m part of the national Museum Development Network, which is managed regionally by SW Museum Development – this means I have access to a huge support network who will help me get the answers I need for museums. I’m also very fortunate to be able to tap into the wealth of experience within the CMP team!

As MDO, I support museums with maintaining or gaining their status as Accredited Museums. This is a scheme run by Arts Council England to provide a set of standards for museum to attain.  I may work with a museum to put in place action plans based on previous recommendations for improvement or review their next reapplication. Accreditation needs to be reviewed every 5 years, and there are 32 Accredited Museums in Cornwall – so there are always several reapplications on the go!

On most days, I’ll also be doing some more in-depth work with a museum or on a specific project. This could be around researching new interpretation, collecting oral histories, digitising photographs and slides or developing a digital strategy – anything at all that museums are currently working on and need some extra support with.

In between my support role, I find some time to work on some other pieces of work. It’s my joy and privilege to coordinate the Cornwall Heritage Awards. It’s a great event but it demands a lot of planning time, and that can be difficult when I see emails constantly popping into my inbox! To be honest, though, having too many enjoyable things to do and getting to work with so many lovely people isn’t much of a problem. It’s why I love my job – I just wish there were a few more hours in the day and that I could get out for tea and biscuits!

Joining CMP during the pandemic has been strange but also wonderful. Everyone in the museum community has been welcoming and very understanding that building our relationships via Zoom and phone is a little bit more challenging, but by no means impossible. Similarly, getting to know the team has been made easier by the fact that everyone acknowledges the challenge of introducing a new member of staff while working remotely and we share new ideas for how to make that easier. Our weekly lunchtime Fun Palace crafting session on Zoom is a lifesaver – it’s so nice to concentrate on something and let chat happen naturally. I do try to work a bit of cross stitch into most working days now (see below)!

– Stephanie Clemens, Museum Development Officer

Steph works Mondays to Fridays and can be contacted via email at stephanie@cornwallmuseumspartnership.org.uk