Engaging with Audiences Online
Website Development
Whether you are planning on designing a new website or just developing your existing one, here are some useful online resources to help.
Online Resources:
- Guidance for Designing a New Website
http://www.swfed.org.uk/resource/website-development/
- Designing a New Website: Writing a Brief
http://www.swfed.org.uk/resource/website-development/
- Introduction to WordPress
http://www.southwestmuseums.org.uk/wp/wp-content/uploads/2014/05/Intro-to-WordPress.pdf
- Things to check when hiring a web designer
http://traceyrickard.co.uk/things-to-check-when-hiring-a-web-designer/
Managing your Web Presence
You can manage your web presence to ensure that people are able to find your site easily through Search Engine Optimisation. By using tools such as Google Analytics, you can measure how people interact with your website and develop the site accordingly. Please click on the below links to find out more.
Online resources:
- Let’s Get Real: How to Evaluate Online Success
http://www.swfed.org.uk/wp-content/uploads/2015/05/HOW_TO_EVALUATE_ONLINE_SUCCESS.pdf
- How do I Know it Works: Measuring Digital Activity
http://www.swfed.org.uk/resource/digital-strategy-activity/
- Conversation/Destination: Managing your Web Presence for Museums
http://www.swfed.org.uk/resource/pr-and-marketing/
- Make your Digital Resources Easier to Discover
https://jisc.ac.uk/guides/make-your-digital-resources-easier-to-discover
- How do Users find your Content
https://jisc.ac.uk/guides/how-do-users-find-your-content
- Make Google Searches Work for You
https://jisc.ac.uk/guides/make-google-searches-work-for-you
- Introduction to Google Analytics
http://www.southwestmuseums.org.uk/wp/wp-content/uploads/2014/05/Intro-to-GoogleAnalytics.pdf
- Introduction to Search Engine Optimisation
http://www.southwestmuseums.org.uk/wp/wp-content/uploads/2014/05/Intro-to-SEO.pdf
- SEO in a Nutshell
http://traceyrickard.co.uk/seo-nutshell/
Using Social Media
Using social media allows you to reach a large, yet targeted audience. There are many online social media channels, the most well known being Facebook and Twitter. Whether you are looking to get started with social media or want to know how you can make the most of your assisting accounts, the below links provide useful advice and guidance.
Online Resources:
- Introduction to Facebook
http://www.southwestmuseums.org.uk/wp/wp-content/uploads/2014/05/Intro-to-Facebook.pdf
- Facebook for Business
http://traceyrickard.co.uk/facebook-business/
- Introduction to Twitter
http://www.southwestmuseums.org.uk/wp/wp-content/uploads/2014/05/Intro-to-Twitter.pdf
- Your Guide to Twitter for Business
http://traceyrickard.co.uk/twitter-business/
- Guide to Social Media
http://www.swfed.org.uk/resource/social-media-2/
- Using Social Media to promote your Digital Collections
https://jisc.ac.uk/guides/using-social-media-to-promote-your-digital-collections
- Monitor Links you Post on Social Media
http://traceyrickard.co.uk/monitor-links-you-post-on-social-media/
- Be the Best Business Blogger
http://traceyrickard.co.uk/best-business-blogger/
- Social Media Guidelines – National Museums Scotland
http://sharemuseumseast.org.uk/wp-content/uploads/2013/09/resource_96-Social-Media-Guidelines.pdf
- Social Media How-To Guides
http://sharemuseumseast.org.uk/digital-resources/social-media/
Getting your Collections Online
By providing details of your collections online, you can increase access and engage new audiences. This can be achieved by utilising your organisations own website or by adding collections informationto other online platforms, such as the Culture Grid, Wikipedia or e-hive. County websites, such as Cornwall Museums http://www.museumsincornwall.org.uk/, can also provide an online presence for your collections.
You do not need to put your entire collection online to reap the benefits. Instead of putting hundreds of your records online, put your efforts into a smaller number of well researched items that include stories, interesting facts and new insights. Click on the below links for further suggestions and tips.
Online Resources:
- Putting your Collections Online
http://www.collectionstrust.org.uk/collections-link/going-digital/collections-online
- Getting your Collections Online
http://www.slideshare.net/dmje/getting-collections-online
- Collections Online: How not to do it
http://www.southwestmuseums.org.uk/wp/wp-content/uploads/2014/03/Collections-Online.pdf
- Your Search Returned No Results: Getting Museum Collections Online Right
http://www.swfed.org.uk/resource/content-creation/
- Ensuring your Digital Collections Reach Academic Researchers
https://jisc.ac.uk/guides/ensuring-your-digital-collections-reach-academic-researchers
- Use Aggregators to Boost your Collection
https://jisc.ac.uk/guides/use-aggregators-to-boost-your-collection
- Improve the User Experience of Your Digital Collections
https://jisc.ac.uk/guides/improve-the-user-experience-of-your-digital-collection
- Make Your Collection Available for Learning and Teaching
https://jisc.ac.uk/guides/make-your-collection-available-for-learning-and-teaching
Crowdsourcing
Crowdsourcing draws information from the ‘crowd’. You can ask for contributors to undertake tasks, such as transcribing, researching or describing museum collections. There are also online platforms, such as Historypin, that can be utilised in order to capture user generated content that can then be put it back into your collections management system. Please see below link for tips on using crowdsourcing in your organisation.
Online resources:
- Tips for Digital Participation, Engagement and Crowdsourcing in museums
http://www.londonmuseumsgroup.org/2013/08/15/digital-participation-engagement-and-crowdsourcing-in-museums/
Case Study
- Museum of London – Transcribing ‘Tallis’ London Street Views’
http://www.museumoflondon.org.uk/collections-research/research/crowdsourcing/
- V&A – Selecting the best photographs of objects from their collection
http://collections.vam.ac.uk/crowdsourcing
Website Development
- Writing for the Web: A Brief Guide
http://www.thirty8.co.uk/resource/writing-for-the-web-a-brief-guide/
- WordPress 101
http://www.thirty8.co.uk/resource/wordpress-101/
- WordPress Editing Guide
http://www.thirty8.co.uk/resource/wordpress-editing-guide/
Managing Your Web Presence
- Google Analytics Definitions
http://www.thirty8.co.uk/resource/google-analytics-definitions/
- Google Analytics Checklist
http://www.thirty8.co.uk/resource/google-analytics-checklist/
- Google Analytics 101
http://www.thirty8.co.uk/resource/google-analytics-101/
- Content Inventory
http://www.thirty8.co.uk/resource/content-inventory/
- Search Engine Optimisation (SEO) 101
http://www.thirty8.co.uk/resource/seo-101/
- SEO Checklist
http://www.thirty8.co.uk/resource/seo-checklist/
Using Social Media
- Museum Blogging Ideas
http://www.thirty8.co.uk/resource/museum-blogging-ideas/
- Facebook 101
http://www.thirty8.co.uk/resource/facebook-101/
- Twitter 101
http://www.thirty8.co.uk/resource/twitter-101/


